CCC Public Meeting – South Norwood – Tues 7 April 2015


Please join us for our public meeting at

South Norwood Baptist Church
Oliver Avenue, off Holmesdale Road
SE25 6TY
7pm – 9pm

Sth Norwood Baptist ChurchAnyone with an interest in Croydon is welcome to attend any of our public meetings and meetings are apolitical.

As is the case with all our general public meetings, the body of this meeting will be open, with no set agenda. The topics discussed will be led by those attending.

Come along with information, notices or updates you’d like to share, topics you’d like discussed, or just come along to listen and have the opportunity to contribute to the discussion.

Topics for discussion
In response to demand, we are inviting people to suggest topics for discussion to kick off the meeting. Please add a comment on this post to indicate a topic of interest. There will still be plenty of opportunity to raise a topic for discussion or highlight a notice on the night.

Councillors, council officers and the Croydon Met Police are invited to our meetings.

Please book a free place on Eventbrite here:
This helps us to cater for numbers.

Doors open at 7pm, when tea and coffee will be available and you’ll have the chance to meet others attending. 

We will aim to start the meeting at 7.20pm and to finish around 8.30pm to allow those attending to network and for us to vacate the venue by 9pm.

Those who have not pre-booked will be asked to register on the door and those who have pre-booking will be given preference if numbers exceed capacity.

Getting there:
The nearest train station is Norwood Junction, followed by Selhurst and Thornton Heath.

The following bus routes run near to the Church, 75, 157, 196, 410, 468

Join our mailing list to get an invitation to our events and occasional updates via email by emailing

Screen Shot 2015-03-22 at 21.15.21

 CCC flyer Jan 15 - back

Croydon Policing Newsletter – West Thornton – April 2015

Here is the monthly newsletter from the local policing team, covering the Croydon council ward of West Thornton, aiming to keep people up to date with local policing issues.

Produced by:

West Thornton Safer Neighbourhood Team
Email –
Tel – 020 7161 9042

Why wait to see the newsletter?
You can receive the monthly updates by emailing the local policing team on the email above to request being added to the email list.

 Screen Shot 2015-03-30 at 22.56.23
 Screen Shot 2015-03-30 at 22.56.35Screen Shot 2015-03-30 at 22.56.48Screen Shot 2015-03-30 at 22.57.01


The link to information about Neighbourhood Watch can be accessed HERE.

Download a copy here: West Thornton – April 2015

Croydon Policing Newsletter – Fairfield – March 2015

Here is the latest newsletter from Fairfield local policing team.

Why not sign up to receive these newsletters and occasional updates direct to your inbox?  Just email the SNT on the address below to be added.

Produced by:
Fairfield Safer Neighbourhood Team
Email –
Tel – 020 8649 0189
Twitter – @MPSFairfieldSgt

Screen Shot 2015-03-30 at 21.46.01 Screen Shot 2015-03-30 at 21.46.12

Download a copy here: Fairfield newsletter – Mar 2015

Croydon Policing Newsletter – Thornton Heath – March 2015

Here is the latest newsletter covering Thornton Heath, aiming to keep people in the ward up to date with policing matters in the area.

Why not sign up to receive these monthly newsletters and occasional updates direct to your inbox?  Just send an email to the address below to request to be added.

Produced by:

Thornton Heath Safer Neighbourhood Team
Email –
Tel – 020 8721 2058

 Thornton Heath Mar 15

Download a copy here: Thornton Heath Update March 15



Coulsdon West SNT advise of dispersal order in place for Coulsdon

A notice from Coulsdon West SNT:

Please be aware that a dispersal area has been instigated in Coulsdon Town to stop individuals from causing anti social behaviour to the businesses and residents of Coulsdon. Inspector Fitzgerald, the South East Cluster inspector, has produced a dispersal area covering the following roads:
  • Brighton Road starting at 83 Methodist church to junction with Lion Green Road. (including all the church grounds)
  • Windermere Road
  • The Avenue
  • Leaden Hill
  • Station Approach Road
  • Victoria Road
  • Edward Road
  • Station Approach
  • Pipers Road
  • Chipstead Valley Road junction with Brighton Road to junction with Lion Green Road
  • Malcolm Road
  • Lion Green Road junction with Chipstead Valley Road to the roundabout A237
  • All alleyways within the designated zone to be encompassed. E.G. Behind the Brighton Road

Those individuals that contravene the dispersal notice will have their details taken and be excluded from the above area for a period of up to 48 hours. If the person(s) returns to this area within the time period they will be arrested and charged to appear before court to explain their actions.

Since the dispersal notice has been enforced 14 youths have been dispersed and 2 arrested to date.


Coulsdon West Safer Neighbourhood Team
Email –
Tel – 020 8721 2465


Find the right agency – FAQ on Anti-social behaviour

The following has been sent from the Metropolitan Police in Croydon. A copy of the leaflet can be downloaded at the foot of this post.


The information is designed to guide people to the correct agency.  Litter or noise nuisance should be dealt with by the council and reported to them directly, not the police.


“What do I do if I can hear a party happening nearby in the middle of the night which is disturbing me?”

The council has powers to deal with noise that is considered a statutory nuisance. A statutory nuisance is determined by a number of factors including, but not limited to; type of noise, volume, frequency, duration and its impact on others. The council generally adopts an escalating approach to noise enforcement and can deal with unreasonable noise from loud music, parties dog barking, car and house alarms. The law enables the council to take action against those who cause a noise nuisance, which can result in a fine and confiscation of any equipment causing the noise. The Environmental Health Officers (EHO) attend to assess the situation and if needed can request support from police. The EHO are contactable on 0208 726 6200 or using the My Croydon app (which can be downloaded from the Itunes and Android stores).

While the council’s legal powers enable them to deal with unreasonable noisy activities, defined as a Statutory Nuisance, they cannot deal with noise which is considered to be “normal domestic noise” which arises from people going about their normal, day-to-day activities in a reasonable manner such as:

  • Noise that can be heard due to poor sound insulation, for example neighbours talking or walking on wooden or laminate floors
  • Children playing in gardens or in the street
  • Doors being closed
  • Road traffic (other than vehicle alarms).

“My neighbour deliberately makes noise throughout the day and night and it is affecting my quality of life, who do I speak to in regards to this?”               

Tackling and dealing with ongoing incidents of anti-social behaviour often requires a multi-agency approach and the council work closely with the police and other partners to bring ASB to an end as swiftly as possible. Call 101 to report the incident to the police and this will be passed to your local borough for an officer to make contact with you to ascertain the exact details of what has occurred. The officer will then advise you whether police will deal with this or another agency. If further assistance is needed from another agency then you will be given their contact details. Alternatively, you may wish to report any nuisance or ASB you have experienced, directly to the council and this can be done by calling on: 0208 726 6000 or emailing the ASB team directly at If you are a council tenant, you are advised to contact your housing officer on the same telephone number.


“I saw a white van dumping a load of material and waste by the garages at the rear of my property. What do I do now?”

This is a criminal offence for which the council will prosecute. If you see someone fly tipping, please call the Police if it is still happening on 101. To report an instance of fly tipping call the council pollution team on 0208 760 5483, with as much information as possible (for example a license plate or description of the vehicle). The council and police then work together to find the suspects and issue them with either a fine or prosecute which could lead to a custodial sentence; the council can also seize the vehicles involved.

The Council is not responsible for clearing up waste on private land but will use the relevant legislation to ensure that those dumping waste on private land are prosecuted and any clear up costs recovered from the offender. In some instances this may also apply to the owner of the land who may be liable for prosecution if they have allowed their land to be used for dumping.


“Every time I go shopping in Croydon town centre I see people throwing crisps packets and other rubbish on the floor which I find disgusting. Who deals with this and what is done about it?”

It is illegal to drop litter. The Environmental Protection Act 1990 – Section 87 (as amended) states that an offence is committed if anything is dropped, thrown, left or deposited that causes defacement, in any place open to the air that the public have access to with or without payment.

Croydon Council provides signed litter bins in high street areas and other busy places across the borough and also provides a uniformed patrol in the Borough. We will continue to work with schools, residents groups and other forums to reduce the level of littering by undertaking general litter education and raising awareness to highlight the consequences of littering. Where appropriate, authorised officers will use FPN powers to highlight that littering is not tolerated in Croydon. Litter is a matter for the council and not police, please call the Croydon Council pollution team on 0208 760 5483.


“There is a car outside my property parked on the road for the last few weeks and I believed it has been abandoned, how do I get it removed.”

Any information in regards to abandoned vehicles is useful in order to make sure that the vehicle has not been stolen. Once you have called 101 to report the vehicle, a check is done to ascertain if there are any reports on it. If there is not then the antisocial behaviour officer will contact the council’s abandoned vehicles team on 0208 255 2718 as it is down to the council to deal; their procedure is as follows:

First visit – Enforcement officer visits the targeted vehicle to confirm that in their opinion the vehicle has been abandoned. Photographs and a site visit report are made during this visit. If the vehicle is suspected as being abandoned, the officer will affix a self adhesive seven day notice on the vehicle. If the vehicle is a wreck or is a clear health and safety risk to everybody then the visiting officer can immediately order the vehicle to be removed for disposal.

Second visit – If the vehicle has not moved within the period of the seven day notice, and no response has been received for the letter of enquiry, and then the targeted vehicle will be immediately marked for collection and subsequent disposal by the council’s authorised contractor


“I was walking through the park on my way to work when I was attacked by a dog which bit me on the leg.”

There are clear guidelines in regards to dogs being dangerously out of control under the Anti Social Behaviour Crime and Police ACT 2014.

A dog is said to be dangerously out of control if there is reasonable apprehension that the dog will injure any person or assistance dog whether it actually does so or not. Any dog can be a dangerous dog!

A dog does not have to bite someone to cause injury, injury can be caused by the dog jumping up and clawing / scratching, or knocking someone over.

Running out in front of a cyclist and causing a collision does not count; this is classified as an accident.

An assistance dog is a dog used to guide a blind person, assist a deaf person or to assist a disabled person. Examples include Guide Dogs, Hearing Dogs and Medical Detection Dogs.

Reasonable apprehension is something that a person of reasonable firmness must feel. Someone who has an inherent fear of dogs who wildly jumps around on the approach of a dog does not constitute a person of reasonable firmness. Guidance therefore would suggest that the dog must in some way act aggressively towards the person to make that sense of fear realistic. At present there is no law in place which covers if a dog attacks another dog.

Incidents can be reported to the police by calling 101, or directly to the council on 0208 7266000. If you are a council tenant, please contact your housing officer to report the incident.


“Every evening a group of youths ride around on their mopeds and quad bikes across the park without helmets which is dangerous for me and my children as they are out of control and the noise is deafening.”

This should be reported to the Police using 101 or 999 where the manner of driving is causing a danger of injury or accident.

Anyone who drives a vehicle on a road carelessly, off-road or in a way that is likely to alarm or annoy other people can have their vehicle seized from them.

If appropriate, they can be given a warning by police not to do it again. The warning under the Police Reform Act 2002 (Section 59) lasts for one year.

The rider is subject to the warning, along with the vehicle. This means that once the vehicle has been warned, it can be seized on any occasion in the next 12 months if it is used anti-socially. This is regardless of whether the driver has had a warning themselves.

The same applies to the driver. If they use another vehicle anti-socially within 12 months, that vehicle can be seized regardless of whether it had been used anti-socially before or not.

This legislation was introduced to discourage anti-social use of vehicles by groups of youths who may share one vehicle.


“My car is parked on my driveway and I want to go out but there is a car parked over the entrance on a dropped curb which has blocked me in, what can I do.”

Under the Road Traffic Offenders ACT 1988 if your vehicle is on your driveway and another car has blocked it in then they might be committing an offence of willful / unnecessary obstruction. If you call 101 in relation to this matter then police will attend in a timely fashion to assist. Officers will also make enquiries to ascertain the registered keeper and get a contact number for them to be advised re their parking.

The council also have a blocked driveway team contactable on 0208 760 1966 or which is available Monday to Friday 9am till 5pm.


“I live by a local secondary school and everyday when school has finished they hang around outside my property being loud and intimidating. They also run in and out of the road and nearly cause a traffic accident, who can help with this?”

Croydon police has a dedicated schools team comprising of 10 police officers who deal with all issues in relation to secondary schools (primary schools are dealt with by the local SNT). The schools team, local SNT and school work together to try and resolved any ASB issues involving pupils. Please call 101 to advise of any problems, and this will be passed to the schools team.


“Now the weather is getting warmer there are a group of adults who sit on the bench in the little green opposite my property drinking all day being loud and rowdy. They are not committing any crimes but are a general nuisance and make me feel uncomfortable to walk past them. Who will deal this issue?”

Street drinking is dealt with by the police and several other agencies including the council. We advise to call 101 re this matter which will be passed to the Local Police Team to make them aware. The information is then shared with outer agencies and there are monthly meetings whereby all the agencies meet to discuss the issue and plan resolutions (this is known as ‘Safer Streets’). The Safer Croydon Partnership also works closely with “Turning Point”, who actively seek to engage with vulnerable individuals such as street drinkers to provide support and access into treatment services.

There are 4 no drinking zones in the borough in which alcohol can be confiscated and fines issued. These are implemented in the following wards; Fairfield (town centre), New Addington, South Norwood and Thornton Heath. People are required to hand over alcohol in their possession when requested to do so by a police officer. The police officer will generally dispose of the alcohol by pouring it away. Failure to surrender alcohol on request may result in an arrest. There are changes to be implemented throughout the year in regards to street drinking; for the most up to date information please go to the Croydon Council website.

The police and council also work together to monitor license premises and those linked to regular outbreaks of alcohol related disorder are closed. Those responsible are given 8 weeks to implement an action plan with the partnership to eliminate the problems. If the premises complied with the recommendations in this period the premises can be re-opened.


In relation to generic neighbourhood ASB, people can send reports to Croydon Council’s ASB team inbox Your complaint will be responded to by an officer from the ASB team. Alternatively, if you are a council tenant, please contact your housing officer on 0208 726 6100.

There are a range of tools available in order to tackle ASB in the borough ranging from Acceptable Behaviour Contracts (ABC’s), Civil Injunctions Criminal Behaviour Orders and Community Protection Notices (CPN’s).

For more detail of the council’s role in tackling environmental matters and ASB, please go to where the February 2015 Environmental Enforcement Policy and ASB policy will be published online shortly.

Download a copy here: ASB FAQ sheet

Croydon Opportunity and Fairness Commission – Have your say

A message from the Commission:
“We are an independent Commission determined to make Croydon a place of fairness and opportunity for all, we need to understand the views of the groups and organisations working with the borough’s people and communities.The Commission, chaired by the Bishop of Croydon, Jonathan Clark, is working over the course of a year to gather evidence of the state of Croydon today, identifying priority areas where change is needed to develop policies and solutions. The outcomes will have a long-lasting effect on Croydon and make it a fairer place of increased opportunities for all. For more information visit

We’ve put together a ‘DIY kit’ of activities that you can use with your group and feed back your views to the Commission. The menu of activities can be downloaded by clicking here and a full list of downloadable materials can be found at The menu also includes six ‘key questions‘ that you can answer if you don’t have time to use the activities.You can also submit evidence of the issues, challenges, assets and opportunities that you think the Commission needs to know about directly by emailing

We understand your group will be very busy but we would be very grateful if you are able to set aside some time during a meeting to speak about the Commission and hopefully make use of the DIY kit. If you would like a member of our Support Team to come and facilitate a session with your group, please let us know.
Is this something you would like to see at a CCC meeting? 

Please use the ‘Other’ box if you have a suggestion or comment not listed.

Volunteers needed to help Jo’s Trust make a new film resource for women from Black and Minority Ethnic (BME) communities

The following request was received via Croydon BME Forum:

Could you help?

–              Are you a woman from a BME community?

–              Aged 25 to 64?

Jo’s Trust needs women who are happy to be filmed on the 14th April in London at a venue near Kings Cross. Women need to be available between 12.00 and 4.30 pm. Jo’s cervical cancer Trust can cover all reasonable travel costs for volunteers that take part.

They’re looking for a mixture of women, some of whom have been for their smear test and others who have been invited but not attended.

If you have been through cervical screening they will ask you to talk about your experience.

Please contact: Claire Cohen

bright flowers

Hopeless cooks sought for ITV programme

Studio Lambert is an independent television production company, based in Soho. They are casting for a new ITV programme and they are looking for hopeless cooks in the area who might wish to apply for this opportunity!

The programme has a working title of ‘The Secret Chef’ and will follow hapless cooks who will be trained in secret by a top chef in order to surprise their friends and family by cooking a fantastic meal. 

Studio Lambert make programmes such as the BAFTA-award winning Gogglebox and Undercover Boss and are hoping that this series will prove to be a fun, informative and valuable experience for the participating people and an opportunity for them to learn an amazing new talent that will transform their skills in the kitchen and impress their loved ones.

Remember, whoever is applying needs keep this a SECRET from their family and their nearest and dearest who they would like to surprise and impress.

Screen Shot 2015-03-26 at 17.36.34


Beware – Potential fraudster in New Addington area

A message from PCSO Jacobs:

Two reports now from residents in Hayes stating that a man phones their home number and introduces himself as Mr Bell. He is offering either a massage or assisting needs of the elderly. He then books an appointment. Luckily on both occasions the resident is concerned as he is not forthcoming with ID and they have contacted police.

He is described as in his 50’s, grey hair, drives a 4×4 and has a clipboard and briefcase, also has a Scottish accent.

CID are investigating but if you know anyone else that has had this man call or visit call 101 straightaway and if you see this man in area also call 101 or Hayes and Coney Hall Team on 0208 649 3548.

Please pass message to all those who might be vulnerable and warn as many people as possible as we are anxious to find out his intentions.

Received from:

New Addington Safer Neighbourhood Team
Email –
Tel – 020 8649 1492