Croydon Trading Standards warn of COVID-19 test and trace scam

CROYDON TRADING STANDARDS

COMMUNITY ALERT

Croydon Trading Standards would like to warn residents to be alert to scammers who may try to exploit the COVID-19 test and trace system in an attempt to get residents to disclose their financial information.  The test and trace system is free and so there is no need to disclose any financial information.

NHS test and trace

If NHS Test and Trace calls you by phone, the service will be using a single phone number 0300 0135 000. The only website the service will ask you to visit is https://contact-tracing.phe.gov.uk.

Contact tracers will never:

  • Ask you to dial a premium rate number to speak to them (for example, those starting 09 or 087)
  • Ask you to make any form of payment
  • Ask for any details about your bank account
  • Ask for your social media identities or login details, or those of your contacts
  • Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • Ask you to purchase a product
  • Ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet
  • Ask you to access any website that does not belong to the Government or NHS

Croydon Trading Standards alert – Scams Awareness Fortnight – Coronavirus scams

CROYDON TRADING STANDARDS

COMMUNITY ALERT

Croydon Trading Standards is taking part in the Scams Awareness Fortnight 2020 CampaignThis annual campaign is all about creating a network of confident, scam aware consumers who are able to recognise a scam, report it and talk about their experiences to help raise public awareness of scams.

Coronavirus scams
There are many new scams around at the moment as a result of fraudsters taking advantage of the Covid-19 pandemic

Scams to look out for include:

  • Adverts for face masks or medical equipment at high prices
  • Adverts selling fake cures for coronavirus
  • Emails or texts pretending to be from the government
  • Emails offering life insurance against coronavirus
  • People knocking at your door and asking for money for Covid-19 related charities

To find out more about scams go to the Citizens Advice webpage at: https://www.citizensadvice.org.uk/about-us/our-campaigns/all-our-current-campaigns/scams-awareness-campaign-2019/

Get advice: Citizens Advice Consumer Service: 0808 223 1133

Report scams to Action Fraud at https://www.actionfraud.police.uk/

or phone 0300 123 2040

Croydon Trading Standards alert – Waste clearance services

CROYDON TRADING STANDARDS

COMMUNITY ALERT

WASTE CLEARANCE SERVICES

DO NOT USE TRADESMEN WHO COLD CALL & KNOCK AT YOUR DOOR

DECLINE THEIR SERVICES AND CLOSE THE DOOR

This might seem like a simple service but it often leads to

  • Fly-tipping of your waste
  • High costs to the council to clear it
  • Fines issued to both the ‘trader’ and the householder if later found dumped

Your waste is your responsibility – even after it has been collected. You need to ensure that the person taking the waste away:

  • Has a Waste Carrier’s Licence and is registered with the Environment Agency
  • Provides you with a receipt or invoice with all their details on it and can later produce a transfer note showing where the rubbish is being taken to. Ask them the name of the commercial site they intend to use.
  • In all cases make a note of the vehicle registration number of the vehicle used.

 

Please remember to call police on 999 if rogue traders are at your property, start work without permission and will not leave.

Call 101 if they have already left and you want to report a crime.

Please call Citizens Advice Consumer Helpline 0808 223 1133 if you want advice on your rights as a consumer

 

 

Download a copy of the advice here: Community Link – Waste clearance

 

 

Croydon Trading Standards alert – beware of track and trace scam

CROYDON TRADING STANDARDS

COMMUNITY ALERT

Croydon trading standards would like to warn residents to be alert to scammers who may try to exploit the COVID-19 test and trace system in an attempt to get residents to disclose their financial information.

The test and trace system is free and so there is no need to disclose any financial information.

NHS test and trace

If NHS Test and Trace calls you by phone, the service will be using a single phone number 0300 0135 000. The only website the service will ask you to visit is https://contact-tracing.phe.gov.uk.

Contact tracers will never:

  • Ask you to dial a premium rate number to speak to them (for example, those starting 09 or 087)
  • Ask you to make any form of payment
  • Ask for any details about your bank account
  • Ask for your social media identities or log in details, or those of your contacts
  • Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • Ask you to purchase a product
  • Ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet
  • Ask you to access any website that does not belong to the Government or NHS

Advice and guidance on how to protect yourself, or your business, from fraud and cybercrime is available at www.gov.uk/coronavirus-fraud-and-cyber-crime.

There is further advice and up-to-date information about COVID-19 fraud on the Action Fraud website and Twitter page.

Reporting to Action Fraud can be done online at https://www.actionfraud.police.uk or by calling 0300 123 2040. If you live in Scotland, please report directly to Police Scotland by calling 101.

Download a copy of the advice here: Community Link – Beware Track and Trace Scam (v2)