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How to report missed bin collections, fly-tipping and street cleansing issues in Croydon

Steve Iles, Director of Public Realm, Croydon Council, provided the following information for residents as a result of questions raised at the February meeting:

For reporting missed collections, the preferred route is via the MyAccount system.  It’s directly integrated with the contractor’s system, so automatic.

All residential properties (including flats, so communal collections) are listed and residents need to register themselves and add their address. This will pull down the waste collection details and the ability to report missed collections and/or book things like garden waste or bulky waste collections.

Please note:

• Missed collections cannot be reported until after 6pm on the scheduled collection day
• Reports are only permitted up to 2 working days from the scheduled collection day. The icon to report automatically removes after this time.

Information is provided on MyAccount about whether roads have been collected from and if a property is locked out due to bins being not presented, contaminated etc. If either of these is shown, the council will not return until the next scheduled collection day. Full details about the service are on the Council’s website at https://www.croydon.gov.uk/environment/rrandw/collection/resident/bin-collection

This is the latest leaflet regarding ways to report environmental issues.  It is slightly out of date as the Council has upgraded the App. Follow this link to see further information including a link to download the most current App.

Caitlin and Lucy Ann are litter picking in New Addington on Mondays and they would love your support and help!

Caitin and Lucy are on a mission to clean up New Addington and they would love YOU to join them!

Caitlin and Lucy Ann have been out over the last few weeks to clear litter in New Addington.  They are Year 11 students at Meridian High School. They both grew up and live in New Addington.

Caitlin says,

Caitlin and Lucy will be litter picking in New Addington again on Mon 15 Oct, 2018

Caitin and Lucy are on a mission to clean up New Addington and they would love YOU to join them!

Caitlin and Lucy have been out over the last few weeks to clear litter in New Addington.  They are Year 11 students at Meridian High School. They both grew up and live in New Addington.

Caitlin says,

“As I’ve grown up I have noticed a change in the community atmosphere, as a result of this, I asked Lucy if she felt the same.  As we had a mutual agreement, we decided to make an impact. We hope that the wider community will join us and get involved.”

Caitlin and Lucy are planning to litter-pick again in New Addington on Monday, 15 October.  They’d love you to say hello if you see them or to join in.

Where should they focus their efforts?
We plan to advertise and promote future events, but Caitlin and Lucy are keen to hear from people about areas in New Addington that they would like targetted for litter picks.  Please email us or add a comment to this post and we’ll pass the request on. 

If you would like to help, please keep an eye out.

We will pass on details of future events and hope to post updates.

Join Caitlin and Lucy to litter pick in New Addington – 1 Oct 2018

Caitin and Lucy are on a mission to clean up New Addington and they would love YOU to join them!

Caitlin and Lucy have been out over the weekend to clear litter in New Addington.  They are Year 11 students at Meridian High School. They both grew up and live in New Addington.

Caitlin says,

“As I’ve grown up I have noticed a change in the community atmosphere, as a result of this, I asked Lucy if she felt the same.  As we had a mutual agreement, we decided to make an impact. We hope that the wider community will join us and get involved.”

Caitlin and Lucy are planning to litter-pick again in New Addington on Monday 1, October.  They’d love you to say hello if you see them or to join in.

They will be linking with New Addington Pathfinders to advertise future events as well as Tracey Bellamy from the Council, who anyone can contact to get council support for litter picks.

If you would like to help, please keep an eye out. We will pass on details of future events and hope to post updates.

New Croydon Council app for reporting

A new smartphone app designed to make it easier to report fly-tipping, abandoned vehicles, graffiti and more has been launched by Croydon Council.

Public meeting – RUBBISH! – Refuse, recycling & fly-tipping in Croydon – Thurs, 28 June

Come along to discuss the issues and learn more about the new arrangements for refuse and recycling. Responses to the questions and points raised at our previous meeting on the subject are being prepared by council officers and will be available shortly.

Council officers and councillors have been invited to attend to speak, to hear your views and respond to your questions.

If you are involved in a group that is working to tackle litter and flytipping, come along to promote what you do.

The meeting will be held in the hall to the rear of:

St. Michael and All Angels with St. James
Poplar Walk
Croydon
CR0 1UA

Enter via the gate to the left of the Church.

Please ensure that you book a free place to attend.

Our meetings are open to all and are strictly apolitical.

Doors open at 6.30pm, when tea and coffee will be available and you’ll have the chance to meet and chat with others attending. We’ll have local information on display with copies for you to take away. 

The meeting will start at 7pm and close around 8.30pm to allow people to speak informally with others, with the event finishing by 9pm.

Please check our website for updates prior to the event.

Booking:

Please book a free place on Eventbrite here: http://croydoncc.eventbrite.co.uk/

This helps us to cater for numbers and ensures that the meeting start is not delayed.

If you cannot book via Eventbrite, please email us at CroydonNeighbourhoods@gmail.com and we can book for you.

Please note:
Booking for this meeting is essential.

 

Download a copy of the flyer to share here: CCC A5 flyer – June 2018

Getting there:
There is no general parking available at this venue, but it’s a central location with good transport links. We may be able to cater for blue badge holders, so please get in touch well ahead of the event if this applies to you.

The hall is to the rear of the Church, accessed through the gate in the fencing to the left of the main Church entrance.

Please see FAQs on Eventbrite as you book.

Purley Food Hub collection
We will be collecting items on the night for Purley Food Hub, who cater for clients from across Croydon. Find the latest list of most needed items, here.

Want to receive notification of our meetings and occasional updates?
You can also join our mailing list to get an invitation to our events and occasional updates via email by emailing CroydonNeighbourhoods@gmail.com with your name and ‘Add me’ in the subject line.