Parchmore PPG event at Thornton Heath Library – 1 June 2015

This is just one of the events going on during Patient Participation Awareness Week, organised by Parchmore PPG.

Drop into the library on 1 June to participate in this event, contact the PPG for details of  other events or to get involved. Email: ppgparchmore@gmail.com

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Croydon’s PPGs and Patient Participation Awareness Week – 1 to 6 June 2015

Screen Shot 2015-05-31 at 18.33.41Did you know that each GP Practice should have a Patient Participation Group (PPG) to improve services and ensure that the patient voice is heard?  

Not all Croydon GP surgeries do as yet, but Croydon’s Clinical Commissioning Group are keen to promote active patient participation to improve healthcare services. They have committed to covering the cost of affiliating every Croydon PPG to N.A.P.P, the National Association for Patient Participation.

Individual PPGs are not only invaluable for giving feedback and assistance to their local GP Practice but can act as a link to spread information about NHS consultations, meetings and talks, as well as feeding in the patient view on wider issues for those unable to feed in their views directly, via the CCG’s Patient Reference Group, for example.

Each PPG in Croydon is encouraged to link into the Croydon PPG Network.  This is a group established by a group of different PPG members, led by Anne Milstead, who is a member of the Parchmore PPG.

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Has your Practice got a PPG?
You can check our listings at the foot of this post, ask at your surgery or contact the PPG network, who can help you with information about how to set up a PPG for your Practice if one hasn’t yet been formed.

  • PPGs should be self-organised and patient led.
  • They work with the GP Practice.
  • They are not an avenue for pursuing individual complaints.
  • Any registered patient is welcome to join the PPG of a GP Practice.

The CCG has produced the following posters to promote PPGs in Croydon.

 Screen Shot 2015-05-31 at 13.59.50 Screen Shot 2015-05-31 at 14.00.12You can download a copy here:

PPG awareness week poster
PPG poster

Get involved!

If your GP Practice has a PPG, join it.

If it doesn’t have a PPG, get in touch with Anne and consider setting one up.

Anne Milstead, Croydon PPG Network Co-ordinator email: annecroydonppgnetwork@gmail.com

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Croydon’s Patient Participation Groups (PPGs)

What’s a PPG? It stands for Patient Participation Group.

Screen Shot 2015-05-06 at 17.39.19What PPGs do and what Patient Participation is…

PATIENTS who are
ACTIVE in taking
RESPONSIBILITY for their health and work as a
TEAM with their practice to ensure that patients are well
INFORMED about health matters which affect the
COMMUNITY,
INDIVIDUAL patients and the
PRACTICE, to raise
AWARENESS of wider issues in the NHS, including the use of
TECHNOLOGY. PPGs are
INVOLVED and can have influence in improving the quality of care.
OBJECTIVES are to improve the patient experience in primary care in the
NHS

Not every GP Practice has a group but there are quite a few that do and they will be very pleased to meet you, for you to find out what they do and to get involved.

 The role of the PPG includes:

  • being a critical friend to the practice
  • ongoing communication with the patient population
  • carrying out research into the views of those who use the practice
  • advising the practice on the patient perspective and providing insight into the responsiveness and quality of services
  • encouraging patients to take greater responsibility for their own and their family’s health
  • organising health promotion events and improving health literacy

One thing a PPG is not is a vehicle for personal complaints.

What support is there for the PPG?

There is a PPG network in Croydon where PPG committee members can share experiences and good practice by networking with other PPGs.  

NAPP is a national association that promotes and supports patient participation in primary care.  PPGs can take up membership to receive advice and support.

Get involved!

If you are interested in supporting and improving your GP practice, speak to your PPG, your Practice or if you would like to know more, please 
contact: Anne Milstead, Croydon PPG Network Co-ordinator, via CCC or direct at annecroydonppgnetwork@gmail.com

Does your Practice have a PPG?

Email the contact details or leave a comment with the details on this post so that we can build a list.

List of PPGs, with contacts

Fieldway PPG, New Addington Roy_Simpson@p-p-g.co.uk
Harland Way PPG, Shirley jandmgkingdom@aol.com
Headley Drive PPG, New Addington Roy_Simpson@p-p-g.co.uk
The Moorings PPG, Kenley TheMooringsPPG@gmail.com
Old Coulsdon Medical Practice PPG, Old Coulsdon haveyoursay1@live.co.uk
Parchmore PPG, Thornton Heath ppgparchmore@gmail.com
Parkway Medical Centre PPG, New Addington Roy_Simpson@p-p-g.co.uk
Selsdon Park Medical Centre PPG, Selsdon selsdonpark.ppg@nhs.net
Stovell House PPG, Addiscombe contact@stovellhouseppg.org.uk
Woodcote Medical PPG, Purley and Coulsdon patientgroup.wm@gmail.com

Notes of meeting – South Croydon – Feb 2015

St Augustines Sth Croydon

Thanks to everyone who attended our meeting in South Croydon and to the organisations and individuals who helped us advertise the event.

Notes of Meeting

The initial notices from the meeting can be found here.

The notes of meeting were agreed by the police officers and the reps from TfL, then circulated to those attending.

You can access them here: Notes of St Augustines 250215.

As with all our meetings, if you have any feedback on this meeting or our activities we’d welcome hearing from you.

CCC Croydon Jan 15 no2

Next public meeting
Our next public meeting is in South Norwood in April.

Our meetings are generally without set agenda but we are inviting subjects for discussion to be put forward so please post a comment or email us if there is an agenda item you’d like to see.

We are inviting anyone to post questions they would like tabled on the evening on the post on our website.  Questions from those present on the evening will be given priority if time is limited.

Please find details here and book a free place via Eventbrite at http://croydoncc.eventbrite.co.uk/ 

Alternatively you can email us at CroydonNeighbourhoods@gmail.com or phone/text 07864 676 088.

Booking a place assists in speeding up registration on the night and helps us to cater for numbers.

We’d appreciate it if you would help spread the word about our meetings.

Find us on Twitter @CroydonNbrhoods
Find us on Facebook

Book a free place for our meetings on Eventbrite:  http://croydoncc.eventbrite.co.uk/

Notes of meeting – central Croydon – Jan 2015

Thanks to everyone who attended our meeting in  Croydon and to the organisations and individuals who helped us advertise the event.  St Michael front

St Michael’s proved to be an excellent venue with good transport links so we hope to use it for meetings in the future.

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Information on offer at registration.

 

Notes of Meeting

The notes of meeting were agreed by those attending,  before uploading

Chief Inspector McGarry has provided further brief clarification on a point regarding the impact on body-worn cameras on stop and search complaint figures,  which you can access here.

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Committee member, Mahbub Sadiq Bhatti, welcoming some of the regular attendees by the refreshments.

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The hall filling up, ready for the start of the meeting

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CCC Croydon Jan 15

Chief Inspector McGarry taking questions from the audience.

As with all our meetings, if you have any feedback on this meeting or our activities we’d welcome hearing from you.

 

CCC Croydon Jan 15 no2

 

 

 

 

 

 

Next public meeting
Our next public meeting is in South Croydon on Wednesday 25 February 2015.

Our meetings are generally without set agenda but we are inviting subjects for discussion to be put forward so please post a comment or email us if there is an agenda item you’d like to see.

Proposed plans for Fiveways

Given the concern regarding the proposals for Fiveways we invited Transport for London (TfL) and GLA member, Steve O’Connell, to attend. We are pleased to announce that TfL were quick to confirm that two spokespersons will attend to do a short presentation and take questions from the floor at our meeting.

We are inviting anyone to post questions they would like tabled on the evening on the post on our website.  Questions from those present on the evening will be given priority if time is limited.

 

Please find details here and book a free place via Eventbrite at http://croydoncc.eventbrite.co.uk/ 

Alternatively you can email us at CroydonNeighbourhoods@gmail.com or phone/text 07864 676 088.

Booking a place assists in speeding up registration on the night and helps us to cater for numbers.

We’d appreciate it if you would help spread the word about our meetings.

 

Find us on Twitter @CroydonNbrhoods
Find us on Facebook

Book a free place for our meetings on Eventbrite:  http://croydoncc.eventbrite.co.uk/

CCC AGM 2014 and public meeting event – Update

Thanks to everyone who attended our AGM and public meeting event.

Photo taken by attendee, Peter Underwood, and tweeted by @GreenPeterU on Twitter

Photo taken by attendee, Peter Underwood, and tweeted by @GreenPeterU on Twitter – just one snap of the number assembled for the AGM and public meeting that followed.  The full list of attendees in noted in minutes and notes for this evening.

The committee are aware of ongoing misinformation in circulation about CCC meetings and activities. The committee have therefore taken the decision to produce detailed minutes for the AGM and for notes of the public meeting that followed.

We hope these records will allow anyone with an interest to see what occurred throughout the evening, and who attended. The full content of the Chair’s report, presented on the night, is also attached.

CCC AGM minutes 2014

AGM Chair’s report

CCC Accounts 2013-14 AGM

Notes of public meeting following AGM

The committee welcome speaking with anyone who has any questions or comments.  Please email us at CroydonNeighbourhoods@gmail.com or call/text us on 07864 676 088.

Going forward
This completes the first year of the new committee being in post, with a year of funding yet to run.  It is the committee’s intention to reset the AGM date back to the original date of June/July to bring the meeting closer to the reporting period for the accounts.

Our next public meeting will be held in central Croydon on 28 January 2015.  This will be the first meeting to alter the existing ‘no agenda’ format of our meetings. This is being trialled in response to suggestions made at the AGM event.  We are looking for a few topics to kick off the meeting.  To indicate an interest in tabling a topic or item for discussion, please indicate by adding it as a comment at the foot of the event specific post, here.

Forward meeting dates and venues will be announced as soon as finalised but current plans are February – South Croydon, March – New Addington, April – South Norwood, May – Ashburton, June – Selsdon, July – AGM Central Croydon

As with all our events, everyone is very welcome to attend.

Booking via Eventbrite is appreciated to help us cater for numbers.  Manual registration on the night takes time, which may also delay the start of the meeting.  This is something CCC would prefer to avoid.

Willing volunteers always welcome
The committee continues to seek people willing to take an active role on committee in order to expand the work of CCC. Someone who could act as Secretary is high priority for the organisation. People with time to commit or with other skills would also be welcomed.  All posts are voluntary and our work is strictly apolitical.

Appeal for information and evidence
The committee also continues to seek information relating to the allegations in regard to activities of our ex Vice Chair. If you have any information to substantiate the allegations, including that this was intentional and/or repeated, or any information about complaints lodged, we would welcome receiving this information. We continue to work with others across Croydon communities to investigate this matter.

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Notes of meeting – Sanderstead – Oct 2014 – & Updates

Thanks to everyone who attended our meeting in Sanderstead and to the organisations and individuals who helped us advertise the event. This was the last public meeting before our AGM.

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Notes of Meeting
The notices from the meeting were put on the website after the meeting and the the notes of the meeting were agreed by those attending.

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Follow up from this and other meetings

There were several points raised at this meeting, which Cllr Yvette Hopley fed back on extremely promptly. Please see:

New bus routes

Proposed new bus route, including Purley Downs Road,
followed by our post on the proposed routes and consultation exercise, when they went live.

peposed extension to Purley of 359
And,

Green belt / Riddlesdown
Update on land opposite entrance to Riddlesdown Collegiate, Purley

Ridds fencing wide view

Is 20 plenty?

Another issue raised at this meeting was the debate on the introduction of 20 MPH zones in Croydon. CCC do not take a position on this but are happy to provide links to any information, and to the official council consultation, when available.

The for argument, put forward by Croydon Cyclists Campaign, can be found here, and we will add any posts and comments offered, as long as they are not party political.

Community Representation

Another issue raised was the Council’s proposal to form a Stronger Communities Partnership.  CCC were not alone in not receiving details. A quadrant approach was proposed at the meeting, to better represent Residents’ Associations and community groups, as only four places are proposed as part of this to represent the whole borough.

This seems a sensible approach as it would mean all areas were represented. It has the added advantage that it would lead to greater engagement within and across communities, and allow local community groups and Residents’ Associations to share information and expertise. It would build communities.  See Quadrants proposed as the way forward for details, or to comment.

Are you aware of the meeting on this tomorrow evening?

Policing update

Police presence was sought, and agreed, to provide notice of issues relevant to the area and the wider community, and for the officer to take questions from the floor.  We do not know at this time why an officer from Sanderstead policing team did not attend the meeting, as agreed.

We have asked for an update, but received no reply, to date. If a reply is received, this will be posted.

Points raised at other meetings

CCC and individuals from our other meetings continue to pursue answers to questions raised at previous meetings and the outcome of these will be posted on our website, when known.

Committee Update

We were pleased to be supported at this meeting by Mark Johnson, who was a founding member of CCC.

The committee were delighted to welcome Mark onto the CCC committee at the committee meeting following this meeting. Mark has attended several of our public and committee meetings, and also offered the CCC committee a great deal of support in sorting out access to the CCC bank account when difficulties arose.

A brief statement, referred to in the notes of meeting, was read to this meeting at the outset.

In order to ensure the ongoing work of CCC, our Vice Chair, Clive Locke, took the decision to stand down from CCC, as, had he not done so, our small grants funding would have been removed by the council.

CCC appreciate this act and are committed to work with Broad Green Business Forum and other individuals and community groups to resolve the matter.

As we do not have full details, we trust all will appreciate that it would not be appropriate for us to make comment further, without the full facts.

If you have any feedback on this meeting or our activities we’d welcome hearing from you.

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Next public meeting
Our next public meeting is our AGM Event on Monday 24 November 2014.

As with all our events, everyone is very welcome to attend.Booking via Eventbrite is appreciated to help us cater for numbers.  This is particularly important for the AGM Event. We need to set up rooms for numbers attending, refreshments need to be ordered in for this event at considerable cost as a condition of booking, and we need to print adequate papers for the meeting.

Manual registration on the night takes time, which may also delay the start of the AGM and meeting.  This is something we’d like to avoid.

We are looking for people who are willing to take an active role on committee.  If you are interested, please get in touch by Friday 7 November.

 

Notes of meeting – Addiscombe – September 2014

Thanks to everyone who attended our meeting in Addiscombe and to the organisations and individuals who helped us advertise the event.

Notes of Meeting
Here are the notes of the meeting held: Notes of Addiscombe 16 Sept 14

There are several points raised at this meeting being pursued and the outcome of the actions noted will be posted here, when known.

Next public meeting
Our next event is in October in Sanderstead.

As with all our events everyone is very welcome to attend. Booking via Eventbrite is appreciated to help us cater for numbers.

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If you have any feedback on this meeting or our activities we’d welcome hearing from you. 

Notes of meeting – Purley – July 2014

Thanks to everyone who attended our meeting in Purley and to the businesses, organisations and individuals who helped us advertise the event.

Notes of Meeting
Here are the notes of the meeting held: Notes of Purley 8Jul14 v2

Events this weekend
Since our meeting CCC had been made aware of two further events this weekend, which we’ve promoted via social media.

Thornton Heath Arts Week launches this Saturday, 19 July.

South Norwood Arts Festival  concludes this Sunday.

There is also the South End Food Festival this Sunday, as mentioned in our meeting.

There are, however, questions now being asked about the West Croydon Carnival of Cultures mentioned at our meeting. These include lack of advertising, a good deal of conflicting information, lack of engagement of local businesses and local people, and lack of clarity regarding who is behind the event. Why there are such inconsistencies is unclear at this point.
 If anyone knows any more please let us know.

Next public meeting

Our next event is in September in Addiscombe. As with all our events everyone is very welcome to attend. Booking via Eventbrite is appreciated to help us cater for numbers.

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If you have any feedback on this meeting or our activities we’d welcome hearing from you.