From Wednesday 1 July 2015, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday.
There will be no change to opening hours to the following services:
– the council’s corporate reception
– the New Addington and Jeanette Wallace House satellite offices.
– the Housing repairs phone service (contact number 020 8726 6101)
In the event of an emergency, please use 020 8604 7124.
You can access many council services online at www.croydon.gov.uk and also sign up to a My Account where you can:
” pay your rent;
” check your council tax and housing benefit accounts;
” report a missed waste collection;
” arrange for a bulky waste collection;
” order a new waste bin;
” report fly-tipping, dog fouling, graffiti and other environmental issues; and
” much more.
Opening a My Account is quick and easy, all you need to do is:
” go to https://my.croydon.gov.uk and choose “create an account”;
” add your personal information;
” read the terms and conditions, and tick the agreement box;
” click on “create an account”; and
” activate the account by clicking on the link contained in the email you will be sent.
One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000.
For more information about these changes in hours please go to: https://www.croydon.gov.uk/contact-us/our-opening-hours-are-changing